FAQ

Answers to Commonly Asked Credit.net Questions

Company Questions

  • How does Credit.net obtain and validate data?

    Our parent company – Infogroup – has the most accurate up-to-date database of US businesses. This proprietary, copyrighted database contains information on 25 million U.S. businesses and 1.5 million Canadian businesses.

    Curating data from multiple sources is key to obtaining quality information. Infogroup aggregates more data from more disparate sources than any other business information provider. Examples of sources used include: new business filings, press releases, utility connections, SEC filings and annual reports, corporate websites, and feedback from businesses themselves.

    Because of the formation of new businesses, entities going out of business and changes to existing businesses, the database is continually maintained to keep the information up-to-date and accurate. Infogroup makes over 24 million telephone calls a year to verify, update and improve the accuracy of any business information that may have changed since it was last compiled.

    For more information see data quality.

  • What does it mean if a company is categorized as Verified, Pre-Verified, Suspect or Out-of-Business?

    Our database contains four types of records:

    Verified

    A business record is coded ‘verified’ when we have been able to contact the business to confirm its existence and complete the record with all the elements we deem necessary for it to be useful, such as contact names, telephone number, address, primary line of business, size and website. Our database is continually updated with the most current information available.

    Pre-Verified

    A business record is coded ‘pre-verified’ when we have detected that a business may exist, but have been unable to contact the business to validate the information we have and complete the record with all the elements we require to qualify it as a ‘verified’. For example, the record may lack a phone number or we may only have a website for the business. We continue to aggressively seek information so that we can qualify the record as ‘verified’.

    Suspect

    A business record is coded ‘suspect’ when certain indicators imply that the business may be out of business. Such indicators can include disconnected phone lines, utility disconnects, closed websites and change of address requests to the post office that do not provide a forwarding address. When a record is coded ‘suspect’ our researchers continually try to contact the business for a period of time to confirm the status of the business.

    Out of Business

    A business record is coded ‘out of business’ when our researches have confirmed that the business is out of business. This confirmation most often takes place via telephone calls or through websites and social media updates.

  • What is Credit.net?

    Credit.net—a division of Infogroup—has been helping businesses make faster, more informed credit decisions for over 40 years.

    Credit.net enables its clients to quickly obtain credit and business information on 15.5 million U.S. & Canadian businesses, including privately owned, small, or hard-to-find companies. Business Credit Reports and UCC lists from Credit.net include all the valuable data needed to efficiently evaluate the financial stability of your customers and prospects.

    Credit.net’s parent company, Infogroup, is a marketing services and analytics provider that delivers best in class data-driven customer-centric technology solutions. Our data and software-as-a-service (DaaS & SaaS) offerings help clients of all sizes, from small companies to FORTUNE 100™ enterprises, increase their sales and customer loyalty. Infogroup provides both digital and traditional marketing channel expertise that is enhanced by access to our proprietary data on 235 million individuals and 24 million businesses, which is distributed real-time to our clients. For more information on Infogroup’s marketing and data solutions, visit www.infogroup.com.

Product Questions

  • How accurate is your data?

    Credit.net goes above and beyond the industry standard to ensure the data you access is as accurate and complete as possible. In fact, we invest over $20 million annually and employ over 300 full-time researchers to compile and verify the information in our databases.

    It’s this attention to detail that delivers consistently higher levels of accuracy and deliverability over the competition. In fact, an independent audit conducted by the University of Nebraska at Omaha found an accuracy level of 96.1% for company name, address, and phone number.

    But we also recognize that no database can be perfect. Businesses are constantly closing, executives moving, and credit status changing.

  • How can I obtain pricing information?

    For pricing information see pricing or call us at 800.993.5323.

  • How can I see a sample business credit report?

    To access a sample report go to sample business report.

  • How can I update the information in a business report?
    • To update or correct information on your business credit report, claim your listing in Express Update or call our customer service department at 800.993.5323.
    • To report an error on another company’s business credit report, click the contact us link in the left-hand column or contact your account manager. You also can call 800.993.5323 or email customerservice@credit.net.
  • What information does a business credit report contain?

    Our business credit reports provide financial insights, including business credit scores, and important business information for your customers. The reports include:

    • Bankruptcies, liens, and judgments
    • Credit rating score
    • Number of years in business
    • UCC filings
    • Estimated sales volume
    • Recommended credit limit
    • Number of employees
    • Company news
    • Company executives
    • And More

    To access a sample report see sample business report.

  • What report enhancements are available from Experian and Bizminer?

    When you want even deeper insight into a company’s financial operations, market environment and value, for an additional fee, you can add one or both of these enhancements to a business credit report:

    • Payment Trade Information – powered by the Experian Intelliscore PlusSM v2.0 and Payment Trend Summary Table
    • Bizminer Industry Financial Insights, Market Analysis Insights and Business Valuation Insights

    For more information see report enhancements.

  • What types of solutions does Credit.net offer?

    Credit.net offers a full suite of Credit, Risk Management, Compliance, Data, Analytics and Marketing solutions. We pride ourselves on our ability to help customers of all sizes address their specific needs and priorities. For more information see solutions.

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